In a memorandum issued on Wednesday, Morente stated that the BI has been receiving complaints about officials and employees who are not wearing their complete uniform during their tour of duty.
“+Our immigration officers and employees are expected to be in their complete uniform, with their nameplates and IDs,” said Morente. “We have a BI CARES project that reinforces our commitment to better public service,” he added. The BI CARES project
stands for courtesy, accountability, responsibility, efficiency and service. “It is high time that law enforcement be professionalized,” said Morente. “We can implement our laws and policies, but as public servants, we are also expected to be courteous and responsible,” he added.